I recently have been asked to comment on the abundance of websites that pose as unbiased informational reviews for skin care products only to find out that they are actually promoting their own products while desperately doing their best to discredit everyone else’s. While I wish there was a way to police these bogus sites, at this point, I’m not sure how that is possible. For the educated reader, if you follow the links, in the reviews, you will always find that they lead directly to another skin care product -the one they want you to buy that is better than any of the other products they have reviewed. Further more, it’s easy to see that many of the negative comments they claim about the other products they review are just that – negative to make their products look superior and the information they report is inaccurate. Some of these sites are blogging sites as well intend to mislead the un-informed consumer. I know it’s frustrating when you are trying to gather information as you tend to get overloaded fast with so much to sort through.
As always, I recommend you do your own homework. Look up the definitions of ingredients you don’t understand. For instance, you can read about the definitions of the ingredients in ILLUSTRE ESSENZA® by visiting http://luminosostudios.com/science.html science page. If you have a question about a product, one of the first things I look for is the complete listing of the ingredients. If the ingredients are not posted on their website, or they only post “active ingredients” that is your first clue they are trying to hide some important information. Another clue is auto-ship. Any company that offers a free product but also requires you to sign up for auto-ship is definitely a company you may want to be careful about doing business with. They make it easy to get a free product but very difficult to get out of the contracts for monthly shipping. I’ve heard a lot of horror stories about auto-ship and how impossible it is to get through to their customer service department to cancel your contract, sometimes holding for over one hour only to be disconnected when a live person answers. In fact, I’ve been a victim myself of auto-ship! They make virtually impossible to reach customer service to cancel your order. Typically, month after month of auto-ship charges continue to accumulate-which is really what they are banking on. If you don’t have the time to deal with it, they company wins!
Customer service is alive and well at ILLUSTRE ESSENZA®. We don’t promote auto-ship and we don’t operate a separate website promoting “unbiased reviews” of other skin care products while we try to push you back to our website. You can sample any of our products without long term commitments or auto-ship. After all, your skin is unique and so should your skin care products. We hope you’ll like ours and we make it easy to get started with no obligation. Give us a try and you’ll see for yourself, with ILLUSTRE ESSENZA® the Difference is Real®
Sincerely,
Pam Tirado, Product Developer, ILLUSTRE ESSENZA
